You will receive an email with tracking details, or you can view your order status on our website through your account page.

If your order is delayed, we will notify you as soon as possible and offer appropriate compensation. If your package is lost, we will work with the shipping company to track it, and if it cannot be recovered, we will provide a replacement or full refund.

Orders usually arrive within 14 to 20 days. If you live in Europe, we offer free door-to-door shipping straight to your doorstep.

Yes. If your order doesn't meet expectations, you can request a refund in Refund Policy. Please review the policy for conditions before making a request.

For wrong size/damaged items, email support@eurovault.shop within 14 days. We'll cover return shipping and provide replacement/refund.

You can reach us anytime through the chat bubble at the bottom-right corner of your screen, or by emailing us at support@eurovault.shop