When you buy 2+ items
Door-To-Door Shipping Provider:
Carrier: Premium door-to-door shipping straight to your doorstep.
Delivery options: Home delivery or pick-up point with signature, if D2D is not available in your country. (Outside EU)
Shipping fees: Calculated at checkout. Orders of 2 or more items include free shipping plus 10% off your order.
Delivery times: Estimated 12-20 days for standard delivery.
Tracking: You’ll receive an email with your tracking number once your order has been shipped. You can also find it in your account on our website. Please allow a few days for the tracking information to appear after dispatch.
You may request a return within 14 days of receiving your order. To be eligible, items must be unworn, unused, in their original packaging with all tags/accessories, and accompanied by proof of purchase. Read more in Refund Policy.
Every order is fully insured from the moment it leaves our warehouse until it arrives at your door. If your package is lost, damaged, or does not arrive, you are fully covered with either a replacement or a full refund.
Your purchase is protected with Shopify's secure payment processing system.
Buy 2 or more items and enjoy 10% off + Free Shipping — our gift! 🎁
Fast EU-wide, door-to-door shipping!
✨ New Year Sale | Up to 50% OFF
Reviews verified by Judge.me
See how we compare to the competition
We're here to help you find exactly what you're looking for.
Looking for a specific shoe or clothing piece that you don't see in our collection? Contact us via Email or Telegram and we'll make it happen. Our team specializes in sourcing footwear & clothing.
contact us via:
You will receive an email with tracking details, or you can view your order status on our website through your account page.
If your order is delayed, we will notify you as soon as possible and offer appropriate compensation. If your package is lost, we will work with the shipping company to track it, and if it cannot be recovered, we will provide a replacement or full refund.
Orders usually arrive within 16 to 20 days without delays. If you live in Europe, we offer free door-to-door shipping straight to your doorstep.
Yes. If your order doesn't meet expectations, you can request a refund in Refund Policy. Please review the policy for conditions before making a request.
For wrong size/damaged items, email eurovault.help@gmail.com within 14 days. We'll cover return shipping and provide replacement/refund.
You can reach us anytime through the chat bubble at the bottom-right corner of your screen, or by emailing us at eurovault.help@gmail.com
